Now the CEO at Northside Community Forum, Danielle Ballantine has held a variety of senior positions in human and health services across the not-for-profit and corporate sectors. At Northside, Danielle has led the development of all client services spanning home and community care for aged care; disability, carers and mental health.
Danielle is a highly strategic and resilient leader, with strong change management skills and the ability to effectively lead through ambiguity. She is a frequent conference speaker and has published various discussion papers on employment, disability and mental health. Danielle has also been nominated twice for Telstra Business Woman of the Year.
About the session
How storytelling transformed an organisation
Northside has recently undergone a significant transformation. In just a few short years, Northside has overhauled everything from HR and technology to the business model and customer acquisition processes. So how did they manage to successfully transition from a single respite service to offering a total care solution?
In this session designed for senior staff, Northside CEO Danielle Ballantine will reveal how the Ganz narrative model can support organisational change. Using Northside’s story as a foundation, she’ll share a simple framework that will teach you how use relationships and stories to influence change in your own organisation.