Annette Young

  • Annette Young
    Head of People & Culture

    The Smith Family

Why you need to embrace failure as an essential ingredient to organisational transformation

Imagine a workplace where failure was not only acceptable, it was celebrated. A place where team members were highly engaged and understood how the work they did each day would benefit the end customer. Where the organisation’s culture emphasised people over process and adaptation over following a plan, with customers engaged continuously to ensure changes frequently satisfied their needs too. 

Sounds great, doesn’t it? 

Come along and hear lessons from The Smith Family’s journey to building a truly innovative organisation, including:

• The nine key elements of an innovation framework that helped The Smith Family to be placed in Australia’s top 100 most innovative organisations 

• How to apply the concept of “flearning” to build a more innovative culture.

• Why “Agile” is a mindset not just a methodology.

• How to use experiments to transform your organisation, its leaders and team members.

About Annette

Annette Young joined The Smith Family in July 2011 as the Head of People and Culture and brings 20 years’ experience in organisational development and change as well as human resources leadership.

Prior to joining the Not for Profit sector, Annette has worked in a range of industries including professional services, consulting, manufacturing, retail and consumer goods.

Annette has a passion for developing leaders and building high performing teams and has been responsible for leading transformational change initiatives, employee engagement and best practice HR strategies. She is currently the executive sponsor for The Smith Family’s Agile transformation initiative.

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