Claire-Louise Clements

  • Claire-Louise Clements
    Claire-Louise Clements
    National HR Manager


Developing an HR plan “by the people and for the people”: CanTeen’s grassroots approach

(Speaking with Peter Allwood)

The culture of an organisation is determined by its people. In 2017 CanTeen took this one step further, bringing all staff on board to co-design its HR strategy, using an “appreciative inquiry” approach led by middle managers. Rather than being HR led, the plan has been overseen and implemented by representatives from across the organisation.

In this session, CanTeen’s Peter Allwood and Claire-Louise Clements will reveal how they created this whole-of-organisation approach. You’ll learn how to build shared accountability and enhance engagement through participation, as well as different approaches to developing and implementing a robust HR strategy.

About Claire

Claire Clements is the National HR Manager at CanTeen, the Australian Not-For-Profit Organisation supporting young people impacted by cancer. Originally from the UK, Claire has a background in psychology and has worked in a number of sectors including sports, education and events. 

Recently, Claire led the development and implementation of the CanTeen ‘People Plan’ – a HR strategy that was co-developed with every employee across the country and has significantly repositioned the function of ‘HR’ within the organisation. The People Plan development saw CanTeen shortlisted as an Employer of Choice finalist at the 2018 Australian HR Awards.

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