Over the past 20 years, Gail Ker OAM’s vast industry experience and arguably unrivalled expertise in the Australian multicultural, humanitarian and community sectors has seen her transform the lives of individuals and communities globally.
Renowned for her expertise in innovative service solutions, Gail is a recognised thought-leader in needs-based community planning, innovative business models, social cohesion, employment pathways and strategic direction. Under her leadership, Access Community Services has grown into one of Australia’s leading organisations in the provision of settlement, employment, training, youth-support, housing and social enterprise services for migrants, refugees and Australian-born clients.
About the session
Growing an organisation from 8 staff to 300+ staff over 15 years as CEO
Access Community Services has evolved from family-based job service provider with just 8 staff to a successful Refugee Settlement Service with over 300 staff. Join Gail Ker as she shares her insights, experiences, challenges and successes in leading Access from a small to medium not-for-profit organisation.
Gail’s emphasis on sharing her vision and journey has inspired the essential strategic and innovative thinking required to respond to the challenges of an expanding organisation in this dynamic industry. Be inspired by the emergence of Access Gateway, a ground-breaking collaborative settlement service provision centre in Logan with a philosophy and a scalable, replicable practice model that enhances service collaboration over competition.