If you want to be a good leader then it’s essential that you’re also a good communicator. What you say to your staff, no matter how minor you think it might be, can have an impact on job satisfaction and productivity. According to international business speaker Michael Kerr, good communication is a core part of […]

Two truisms about leadership:  First, leadership is not management and management is not leadership.  Second, while not all leaders are managers, all managers should be leaders. If you’re expecting your broader staff group to demonstrate leadership in their roles then those with greater authority and position absolutely have to do so first. How do leaders […]