Health & Wellbeing

Three sources of staff burnout in your NFP – and how to tackle them

Burnout is a common problem in Australian workplaces – and in the NFP sector in particular.

Among the “most at-risk occupations” for mental heath claims, community sector workers – “social and welfare professionals” and “health and welfare support workers” – occupy two of the top five positions.

So do your organisation’s leaders recognise the role that your own processes might be playing in creating a high-stress environment?

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How to tell the difference between a staff member who’s underperforming, and one who’s suffering with their mental health

A key part of any manager’s job is to know how to approach staff who are struggling to do their job to the required standards or expectations.

But with increasing recognition of mental illness in the workplace, before you begin a performance management process with a staff member, it’s important to ask: could this be a mental health problem, rather than a pure performance problem?

And how do you tell the difference?

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Can you ‘teach’ staff to be more emotionally resilient?

You may know someone like this at work: optimistic and resilient, they appear to bounce through challenges drawing on an internal strength that helps them work through problems they encounter at work. Always hopeful and positive about the future, they treat stressful events as a “one-off” situation, appearing to have a built-in buffer that protects them against both ordinary and extraordinary events. Perhaps this is even you.

This sort of emotional resilience is often considered innate. But can it be taught?

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