Volunteer Management

Six rules from the experts for effectively managing volunteers

Joe McCannon is the founder and CEO of the Billions Institute, which supports organisations in the social sector worldwide to take local successes to a global scale, and trains thousands of others to lead transformative movements.

He says that mismanaging volunteers is one of the most common sources of failure for large-scale efforts at social change. And in turn, that a well-structured volunteer experience “can build sustained, collective action and generate enormous creativity”.

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What does it mean to be a values-driven leader? The Pyjama Foundation’s founder and CEO Bronwyn Sheehan shares what she’s learned

Bronwyn Sheehan is the founder and CEO of the Pyjama Foundation, a not-for-profit organisation that transforms the lives of children in foster care through education. Since the Foundation’s inception in 2004, they’ve trained 4,000 volunteers with the values-driven leadership Bronwyn has worked to embed in the organisation and its staff.

For her work, Bronwyn was awarded Qld Australian of the Year in 2009, and was a national finalist in the 2008 Telstra Business Women’s Awards. In the lead-up to her presentation at the 2016 Not-For-Profit People Conference, we spoke to Bronwyn about her journey, and how she’s managed to establish an organisation with such a committed volunteer workforce, from the ground up.

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Does your NFP recruit volunteers differently from paid staff? Starlight Foundation’s Kerry Shields explains why that needs to change

Kerry Shields is the National Volunteer Manager at Starlight Children’s Foundation, a not-for-profit that seeks to improve the lives of children and teens who are seriously ill or in hospital. Kerry’s team is responsible for attracting, recruiting, engaging and retaining more than 3,000 volunteers, whose contribution of more than 55,000 hours equated to over $1.6 million in value to the organisation in 2015.

Ahead of her presentation at the 2016 Not-For-Profit People Conference, we spoke to Kerry about the value of approaching volunteer recruitment in the same way as paid staff.

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How much are your volunteers really giving?

Did you know that for every dollar your organisation invests into volunteering, the flow-on benefit to the community is valued at more than $4? That’s according to peak body Volunteering Tasmania, which last month launched a free online calculation tool to help organisations accurately assess the economic impact of their volunteer programs.

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