2016 is a Wrap! 2017 Dates Coming Soon

About

The Not-For-Profit People Conference is Australia’s biggest event focused on how to attract, train and retain the best people for the NFP sector.

Over two days and twenty-nine inspiring sessions, join five hundred senior leaders and team leaders, HR professionals and board members, volunteer managers and CEOs to explore the NFP sector’s most pressing people issues:

Leadership | Managing people well | People and organisational strategy | Strengthening HR | Recruitment | Health and wellbeing

2016 Speakers

Click on a speaker to see their bio and session details

2016 Program

  • Day One – Monday 21 November

    8am - 9am
    Registration Desk & Exhibition Opens
    Registration Desk & Exhibition Opens
    HelenSzoke_web
    9am - 10.30am
    Conference Welcome & Opening Keynote Address →
    Title
     
    HelenSzoke_web
    9am
    Leadership
    KEYNOTE ADDRESS: Leading through transformative change: insights from Oxfam Australia
    Times of social, financial and political change can bring uncertainty and anxiety for staff, challenging even the most experienced managers. Not-for-profit leaders need the confidence to embrace change and display the leadership that brings their teams on the journey with them.

    With a career spanning senior leadership in the public and not-for-profit sectors, join Oxfam Australia’s Chief Executive Dr Helen Szoke as she shares her wisdom and unique insights on leading teams through transformative change.
    10.30am - 11am
    Morning Tea & Exhibition
    Morning Tea & Exhibition
    adele-stowe-lindner_webSen-Sendijaya_webKaren-Jenkins_webkeryn-paviour-smith_webmikebrett_web
    11am - 11.55am
    Parallel Sessions →
    Title
     
    Sen-Sendijaya_web
    11am
    Leadership
    Leading by serving: bringing out the best in your team through servant leadership
    Servant leadership is a ‘follower-centric’ leadership approach that has been applied in some of the best global workplaces. Repeated studies show servant leadership results in significantly better outcomes for staff satisfaction, commitment, intention to stay and overall organisational performance, compared to other leadership approaches.

    Monash Business School’s Dr Sen Sendjaya will introduce the elements of servant leadership, sharing his experience in successfully developing leaders using this approach. Senior executives and middle managers in particular will benefit from this session.
    keryn-paviour-smith_webmikebrett_web
    11am
    Recruitment
    HR & recruitment panel: How to reduce costs and add value to your HR & recruitment processes
    Join HR and recruitment experts from organisations including Life Without Barriers, Yooralla and The Tipping Foundation to discuss all things HR and talent – the good, the bad, and the indifferent! A broad interactive discussion addressing recruitment, employer branding, the candidate journey, employee engagement and on-boarding, as well as how to protect privacy, security and organisational governance.
    adele-stowe-lindner_web
    11am
    People & organisational strategy
    Motivation on a shoestring: Ardoch’s award-winning program to train and retain its 1,400 volunteers
    In 2015, Ardoch Youth Foundation won the Volunteering Victoria Innovation Award for its Volunteer Professional Development Program, which successfully worked to train and retain its 1,400-strong army of volunteers. But how can they afford to innovate on a shoestring budget?

    In this session for innovative NFP volunteer and program managers, learn how to maximise a limited budget directly from the pioneer of the award-winning program that’s now being replicated across the country.
    Karen-Jenkins_web
    11am
    Strengthening HR
    Flexible work arrangements in a 24/7 workplace: lessons and practical insights from On the Line’s counselling service
    With just on 50 percent of organisations having flexible work arrangement policies in place, what are the challenges of developing and implementing such policies in today’s workplace?

    Using case studies as examples, this workshop details the trials, tribulations and ultimate success as On the Line implemented its own flexible work policies, and provides a practical overview to help you navigate the process in your own organisation.
    ailsa-leacy-finalKerry-Shields_webMary-McKinnon_webmelissavolp_webtimmoran_web
    12pm - 12.55pm
    Parallel Sessions →
    Title
     
    Mary-McKinnon_web
    12pm
    Leadership
    How to turn your managers into leaders: insights your organisation can use from Life Without Barriers’ Leading Practice strategy
    In 2015, Life Without Barriers (LWB) began the implementation of their Leading Practice strategy, aiming to build a learning culture among their 4,200-strong workforce that improves leadership and practice quality at the frontline.

    In this presentation, LWB’s National Director of Practice and Quality will discuss the leadership workshops, tools, resources and coaching practices used to implement the strategy, and share the positive results of LWB’s early evaluation research.
    Kerry-Shields_web
    12pm
    Recruitment
    Raising recruitment standards: why recruiting and engaging volunteers and employees differently is sabotaging your workforce planning, and how to do recruitment better
    Volunteers play a vital role in most for-purpose organisations, often in service or program delivery positions. Why, then, are volunteer roles not recruited using the same processes and standards as paid positions?

    Leading a highly successful volunteer workforce of more than 3,000, the Starlight Children’s Foundation’s National Volunteer Manager will share the secrets of how to recruit an engaged, aligned and talented team – no matter the role.
    ailsa-leacy-finalmelissavolp_web
    12pm
    Managing people well
    Managing people for high performance: how to ensure you team has transparent, fair and clear feedback to improve the way they work
    YWCA Queensland’s new People and Performance framework focuses on regular staff performance appraisal based on conversations with managers, ensuring that all staff get transparent, fair and clear feedback to improve their performance.

    This change has helped the organisation to: set consistent expectations, improve work performance, highlight ongoing barriers to improved performance, and reduced management frustration about productivity.

    This session will reflect on the success of both the strategic framework and its practical implementation from a senior and a middle management point of view.
    timmoran_web
    12pm
    Health & wellbeing
    Heads up: lessons from across the NFP sector on staying mentally healthy at work
    If someone in your team is experiencing depression or anxiety, how you respond and the support you’re able to offer are crucial. From the first conversation to developing a collaborative plan to help them stay at or return to work, managers have a central role to play.

    Join beyondblue's Tim Moran as he shares insights from workplace mental health initiative Heads Up. You'll gain practical tips, resources and tools, as well as lessons from other organisations and strategies to implement in your own workplace.
    1pm - 2pm
    Networking Lunch & Exhibition
    Networking Lunch & Exhibition
    Bronwyn-Sheehan_webcarmel-marshall_headshot_webKatrina-Porteus_webmarian-spencer-web
    2pm - 2.55pm
    Parallel Sessions →
    Title
     
    Bronwyn-Sheehan_web
    2pm
    Leadership
    Starting from zero: lessons on values-driven leadership from the Pyjama Foundation’s founder
    Over the past 11 years, the award-winning Pyjama Foundation has trained more than 5,000 volunteers to mentor children in care, many of whom are now being accepted into scholarships and university. So how did founder Bronwyn Sheehan build a highly successful foundation from the ground up?

    Join Bronwyn as she shares her insights on compassionate and values-driven leadership, from designing creative and fun teams to making staff and volunteers happy – and building a successful and sustainable organisation.
    Katrina-Porteus_web
    2pm
    Managing people well
    Creating high-performing teams to improve your organisation's impact
    As NFPs strive to increase their impact – often with fewer resources – unlocking the true potential of teams has never been more urgent.

    Using the highly successful Climate Council team as a case study, this workshop will explore the differences between underperforming and high-performing teams, the role of the team leaders and the effects of team culture. It will also give practical examples, tips and tools for building and supporting high-performing teams in your organisation.
    marian-spencer-web
    2pm
    Health & wellbeing
    Creating a mentally healthy workplace: a practical guide to developing a wellbeing policy that fits your organisation
    Untreated mental health conditions can manifest in poor morale, low engagement and high turnover – and they collectively cost Australian employers $10.9 billion annually. So how can your organisation take a proactive approach to mental health – and retain your best staff in the process?

    In this session you’ll learn how to develop and implement a mental health and wellbeing policy for any budget. Discover how to create a positive work culture of wellbeing, early intervention and support from one of Australia's leading mental health organisations.
    carmel-marshall_headshot_web
    2pm
    People & organisational strategy
    Your future workforce: How to make strategic workforce planning work for you
    What will your workforce look like in five years? With a dispersed staff in a rapidly changing environment, social service agency CentacareCQ began a strategic workforce planning process in 2013 to understand their future staff needs, and establish a plan to fill the gaps.

    Providing an overview of the plan and reviewing the evidence that guided the process, this session takes you inside the successful implementation of Centacare's plan to date – and shares the lessons you can apply to begin workforce planning in your organisation.
    3pm - 3.30pm
    Afternoon Tea & Exhibition
    Afternoon Tea & Exhibition
    JackManningBancroft_Web
    3.30pm - 4.40pm
    Closing Keynote Address →
    Title
     
    JackManningBancroft_Web
    3.30pm
    Leadership
    KEYNOTE ADDRESS: Lessons on leadership and staff engagement from the founder and CEO of one of Australia's best places to work
    Join AIME's founder and CEO Jack Manning Bancroft as he shares the personal journey that led him to establish what would become one of the country’s most successful NFPs as a 20-year-old university student in 2005.

    Jack will discuss the challenges faced in recruiting and retaining passionate staff and volunteers, and how AIME keeps them highly engaged and inspired. A unique opportunity to hear from one of Australia's youngest and most inspiring CEOs, Jack will share how he and his team have grown the organisation into one of the few NFPs that are consistently ranked in BRW's Best Places to Work in Australia.
    4.45pm - 5.45pm
    Networking Drinks & Canapés
    Networking Drinks & Canapés
  • Day Two – Tuesday 22 November

    8.30am - 9am
    Registration Desk & Exhibition Opens
    Registration Desk & Exhibition Opens
    DavidArkell_Web_FINAL
    9am - 10.10am
    Conference Welcome & Keynote Address →
    Title
     
    DavidArkell_Web_FINAL
    9am
    Leadership
    KEYNOTE ADDRESS: Lessons from an HR leader: Top-tier firms’ secrets to developing the best people
    For over 100 years, General Electric (GE) has been widely acclaimed as being at the forefront of developing people and leaders. But in the face of an increasingly volatile and fast-moving world, the company has been forced to reinvent its organisational culture to remain at the top.

    Where it once focused on and prided itself on process excellence, GE has begun the shift to a much more agile, flexible culture - developing leaders at all levels, scrapping traditional staples like performance ratings, and adopting mentalities and approaches from successful start-ups.

    As leader of the HR Community across the breadth of GE's operations throughout Australia, New Zealand and PNG, David has played a key role in all these changes. He’s also worked in senior HR roles across a number of other global businesses over his 30 year career, including BHP, Linfox, Zurich Financial Services and more.

    All organisations, large and small, need great leadership. This is a rare opportunity to hear first-hand lessons from someone who has led HR at some of the country’s leading businesses.
    10.15am - 10.45am
    Morning Tea & Exhibition
    Morning Tea & Exhibition
    chris-francis-webDeb-Bryant_webMarco-De-Ieso_webMichelle_McQuaid_webtracymellor_web
    10.45am - 11.40am
    Parallel Sessions →
    Title
     
    Michelle_McQuaid_web
    10.45am
    Health & wellbeing
    Who cares about happiness? Why you need to improve your team’s resilience and wellbeing – and how you can do it
    While many of us pursue happiness as the holy grail at work, it’s wellbeing that provides the resilience to really navigate the natural highs and lows of work. But what will improve the wellbeing and resilience of your organisation’s staff?
    In this presentation, best-selling wellbeing author Michelle McQuaid will present a scientific roadmap based on the research of Professor Martin Seligman that will consistently improve your own and your staff’s resilience and wellbeing at work – no matter how busy you are.
    Deb-Bryant_webMarco-De-Ieso_web
    10.45am
    People & organisational strategy
    Using training and recruitment to transform your organisation: The story of Neami’s Transformational Leadership in Recovery program
    Join two of Neami’s senior managers as they explore how the concept of Transformational Leadership in Recovery, where leadership is supported at all levels, can be applied to learning and development, recruitment and organisational culture to transform your NFP’s impact. ­

    The processes Neami has developed have been transformative for the culture and skill set amongst their 800 staff and the organisation more broadly, but most importantly for carers and clients, who have become equipped to self-advocate and self-determine their personal recovery journeys.
    chris-francis-web
    10.45am
    Recruitment
    Getting the right fit: how values-based recruitment can help your organisation attract and retain the right people
    Staff turnover can waste serious time and money in every organisation. That’s why assessing candidates’ cultural fit, skills and experience right every time is so important . And that's particularly so in remote locations, where good staff are scarcer and recruitment more difficult.

    Join seasoned CEO Christopher Francis as he shares his success using 'values-based' recruitment. You'll learn the research behind the process, its practical application in the workplace, and real-world examples from Chris' extensive experience in both public and NFP sectors.
    tracymellor_web
    10.45am
    Strengthening HR
    Putting the 'human' back into HR: how can we be better 'people' people?
    Research shows many organisations lack the HR skills they need to succeed. But what if improving your HR practices was actually simple?

    In this session, HR executive Tracy Mellor shares more than 20 years’ experience on how to connect with your people and improve the effectiveness of your human resources. This session will benefit anyone who leads people: from CEOs to senior leaders to HR Business Partners, it’s time to reflect on old habits and consider whether it’s time for a change.
    Aoife-Brady_webDeirdre-Thompson_webJacqui-Andrews_webLucy-O'Flaherty_webPamela-Weatherill_web
    11.45am - 12.40pm
    Parallel Sessions →
    Title
     
    Aoife-Brady_web
    11.45am
    Recruitment
    Recruitment revolution: how Australia’s first charity transformed its recruitment process to deliver better client outcomes
    An increasing number of complex referrals and the ever-changing external environment pushed The Benevolent Society (TBS) to redesign and transform every element of their recruitment approach.

    This session examines how TBS improved client outcomes by raising the bar in interviews, transitioning from outdated approaches and developing managers' recruitment confidence. You'll learn what did and didn't work, why key selection criteria are outdated, and how to improve managers’ overall recruitment competency.
    Lucy-O'Flaherty_web
    11.45am
    Leadership
    From self-employed to caseworker to CEO: lessons on leadership on the path to the top
    Join Lucy O’Flaherty, three-time Telstra Business Woman of the Year finalist, as she shares the lessons from her journey to CEO of Glenview Community Services. She’ll share the joys of getting it right and leading successful teams, as well as the mistakes and lessons learnt. You’ll also hear her advice on how to tap into your strengths and check your own authenticity dial – particularly valuable for aspiring and current leaders wanting some perspective.
    Jacqui-Andrews_web
    11.45am
    Strengthening HR
    A transformational merger: how a successful not-for-profit merger happens
    When Hanover and HomeGround united to form Launch Housing, they worked through a complex and lengthy merger to minimise job impacts, retain committed people, create better career paths, and engage staff, volunteers and supporters in their new mission.

    In this presentation, learn how Launch Housing navigated unprecedented internal and external challenges to create a strong new entity and culture that leveraged the ‘best of both’ whilst respecting and integrating the history and legacy of the two organisations.
    Deirdre-Thompson_webPamela-Weatherill_web
    11.45am
    Health & wellbeing
    Beating burnout: how to embed a culture of radical self-care in your managers, leaders and organisation
    Improving morale, productivity and mental health, work-life balance is important to organisations, managers and staff alike. But without both a culture and a commitment to self-care from everyone, it can be hard to achieve.

    In this interactive workshop, learn how you can embed a culture of radical self-care with your managers, leaders and yourself to avoid the damaging effects of burnout.
    12.45pm - 1.30pm
    Networking Lunch & Exhibition
    Networking Lunch & Exhibition
    aimi-johnson_webAline-Van-K_webmichelle-pereira-webralphsalera_webRosie-Stilin_web
    1.30pm - 2.25pm
    Parallel Sessions →
    Title
     
    Rosie-Stilin_web
    1.30pm
    People & organisational strategy
    Who’s responsible for staff engagement? Why the Benevolent Society’s new talent sustainability plan made engaging staff part of everybody’s job
    In the middle of a complete internal restructure of over 1,000 staff, the Benevolent Society’s employee engagement results continued to increase significantly. Operating in a changing environment that should disengage staff and erode organisational culture, the opposite occurred. How did they manage to do this? They made staff engagement and retention everyone’s responsibility – not just HR’s.

    This session explores the strategic reasons for taking this approach to talent sustainability, as well as practical advice and takeaways to help you train managers and implement the strategy in your own organisation.
    Aline-Van-K_web
    1.30pm
    Recruitment
    39 new staff in just two months: lessons from GetUp! on how to hire excellent people fast
    In the lead-up to their election campaign this year, GetUp! had to hire 39 staff – and they had to do it fast and well.

    This presentation discusses the systems and processes GetUp! used to recruit their team, sharing ideas on how to find the right candidates, interview quick and smart, and get new hires ready to hit the ground running.
    aimi-johnson_webmichelle-pereira-webralphsalera_web
    1.30pm
    Managing people well
    Become a great manager in 55 minutes
    Managing people is rarely easy or straightforward. Every person is complex in themselves, and in a team interpersonal dynamics can multiply that complexity many times over.

    Join three experienced program managers who’ll share their decades of real experience managing frontline staff, important lessons they’ve learnt and mistakes they’ve made on the road to becoming great managers. Whether you’re a new manager, an aspiring manager or an “old hand” at managing people, this panel session will leave you with gems of practical wisdom to guide a team through even the most difficult times at work.

    The session will be facilitated by Cassandra Hatton, General Manager - Human Resources, St Vincent de Paul Society, VIC.
    Christine-Nixon-Web
    2.30pm - 3.40pm
    Closing Keynote & Conference Close →
    Title
     
    Christine-Nixon-Web
    2.30pm
    Leadership
    KEYNOTE ADDRESS: From Constable to top cop: A journey to leadership from Australia's first female police commissioner
    Join former Victorian police commissioner Christine Nixon as she shares her inspiring – and sometimes challenging – journey from young cadet to the first female leader of the 14,000-strong state police force.

    Drawing on more than 40 years of practical leadership and management experience, as well as current research on change, management and leadership, Christine will share her unique insights and lessons on how to create strong organisations and improve your leadership skills to make a real impact in your work.

Past attendees said

2016 Partners & Exhibitors

Exhibitors

Partner and exhibitor opportunities for 2017 are available! For more information call or email our Conference Coordinator Zoë Fitzpatrick for a Partner & Exhibitor pack.