Latest from the NFP People Blog

How to tell the difference between a staff member who’s underperforming, and one who’s suffering with their mental health

A key part of any manager’s job is to know how to approach staff who are struggling to do their job to the required standards or expectations.

But with increasing recognition of mental illness in the workplace, before you begin a performance management process with a staff member, it’s important to ask: could this be a mental health problem, rather than a pure performance problem?

And how do you tell the difference?

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Want to come to the 2017 Not-For-Profit People Conference? Here’s how to pitch it to your boss

If you want to hear from some of Australia’s most successful NFP organisations on how they attract, train and retain the best staff and volunteers, you can’t afford to miss the 2017 Not-For-Profit People Conference.

But if you need help convincing your manager before you can join us and hundreds of other NFP professionals on November 13 and 14, we can help you put forward your best case.

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How ancient wisdom can help managers give their employees better feedback

Giving feedback is unquestionably one of the most challenging tasks for any leader, as it can be painful to both the giver and receiver. It is nonetheless invaluable: Research has shown that employees recognize the importance of feedback – whether positive or negative – to their career development.

Despite the research showing that many people welcome it, provided it’s given well, most leaders are reluctant and uncomfortable providing negative feedback. So how can managers become better at providing their employees with negative feedback that successfully highlights problems and how to resolve them?

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More NFPs are discovering the benefits of remote workers. Here’s how to update your recruitment process to make that work

If your NFP doesn’t already use remote workers, chances are good that you will in future.

That’s because – and this will be news to no-one – the landscape of Australia’s workforce is changing. Influenced by high-speed broadband and the ubiquity of virtual tools, organisations are increasingly using remote workers to maximise flexibility for both staff and the organisation as a whole.

In fact, many roles across to the not-for-profit sector can be performed remotely, from managers to graphic designers to counsellors – and beyond.

So how does your recruitment process need to change to take remote workers into account?

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The case for greater flexibility at your NFP

Dr Clare Allen is on a mission.

As CEO of VisAbility – Guide Dogs Ltd in Western Australia, she knows that work-life balance can be challenging for many people working in the NFP sector – particularly those in more senior roles, and for those in frontline services juggling high client work-loads with admin and/or management responsibilities.

That’s why she wants to spread the word about how organisations can move past a focus on “work-life balance” towards a vision of a much more flexible “work-life harmony” that empowers staff to achieve more powerful and healthier results.

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How to make tough decisions

Making a tough decision about your team or your organisation’s workforce can be, well…tough.

NFP leaders and managers are called upon to make tough decisions as a matter of course. But what do you do when the decision is really important, and it’s really not clear what course of action you should take?

Harvard Business School professor Joseph L. Badaracco is an expert in making what he calls “grey area” problems – ones that can sometimes be difficult to clearly assess. He suggests five practical questions you should ask yourself that can help you and your team illuminate the “greyest of grey areas”.

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Five hiring strategies to reduce staff turnover at your NFP

Keeping staff for the long-term is difficult for any organisation, but high turnover is a pain that many not-for-profit organisations know better than others.

The negative effects of high turnover are numerous and well-documented: lower productivity, declining morale and significantly higher costs to train newcomers. Organisations also miss out on the huge benefit of institutional knowledge when key people leave.

So what can your organisation learn from one company that has a 95% staff retention rate?

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Can you ‘teach’ staff to be more emotionally resilient?

You may know someone like this at work: optimistic and resilient, they appear to bounce through challenges drawing on an internal strength that helps them work through problems they encounter at work. Always hopeful and positive about the future, they treat stressful events as a “one-off” situation, appearing to have a built-in buffer that protects them against both ordinary and extraordinary events. Perhaps this is even you.

This sort of emotional resilience is often considered innate. But can it be taught?

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