Her coolness under pressure, self-discipline and the decisiveness of her government’s response to the COVID-19 pandemic has led some to call Ardern the most effective national leader in the world.
But the key ingredient to her popularity and effectiveness is her authenticity.
Far from being a soft, touchy-feely skill, neuroscience has shown that storytelling is a one of the most powerful tools a leader has. A great storyteller can weave a story that allows her to enter the minds of colleagues and change what they feel, to change what they think, to influence how they act.
Which is why the +Acumen platform is offering NFP leaders the chance to learn storytelling for free!
The Not-For-Profit People Conference is done for another year. And what a couple of days it was! The atmosphere was electric; the speakers inspiring; and the delegates’ enthusiasm was contagious.
It’s difficult to hand-pick the key takeaways from the conference – there were so many with 36 speakers and 23 sessions – so here are our top five based on the top issues facing people managers in NFPs today.
When Trent Innes took the helm as managing director of accounting software company Xero Australia four years ago, their team numbered just 40. Now the company has grown to 400 employees and shows no sign of slowing down. For Innes, hiring for the right attitude is critical to the success of the organisation. So, how does he do it?
The growing popularity of “design thinking” shows just how much leaders at all levels can learn from designers.
A “design mindset” can give a leader a clear thinking or problem-solving process that works well with everyone from family members to a community, or whole organisation.
Leaders with a design mindset “paint” the way forward with colourful, wide brushes to ensure a diverse range of perspectives.
The trick is knowing which aspect of our thinking processes to listen to at which time. Is it time to converge on an idea or action? Or is it time to diverge to create more options?
Inequality, injustice, environmental destruction . . . things need to change in the world – that much is clear to anyone working in the NFP sector.
And to create the future we want – and need – it’s going to take leaders who can step up and “shape the future we want.”
One of the most admirable and arguably underrated qualities of leadership is the capacity for reflection. Confucius called it the most noble way to learn wisdom.
But when we talk about what makes someone a successful leader, we typically describe attributes like the ability to innovate, make strategic decisions or manage uncertainty. We rarely mention reflection among the core traits of a great leader.
But the ability to reflect is actually among the most important traits that will determine a leader’s success.
“High standards are contagious. Bring a new person onto a high standards team, and they’ll quickly adapt. The opposite is also true. If low standards prevail, those too will quickly spread. And though exposure works well to teach high standards, I believe you can accelerate that rate of learning by articulating a few core principles of high standards.”
That’s Jeff Bezos – founder and CEO of Amazon, and also the wealthiest person in the world.
While you might wonder about how much a billionaire has to teach leaders in Australia’s NFP sector, the lessons from Bezos’ annual letter to his shareholders are hugely relevant for leaders in any organisation, of any size.
Making a tough decision about your team or your organisation’s workforce can be, well…tough.
NFP leaders and managers are called upon to make tough decisions as a matter of course. But what do you do when the decision is really important, and it’s really not clear what course of action you should take?
Harvard Business School professor Joseph L. Badaracco is an expert in making what he calls “grey area” problems – ones that can sometimes be difficult to clearly assess. He suggests five practical questions you should ask yourself that can help you and your team illuminate the “greyest of grey areas”.
It’s no secret that the not-for-profit sector has faced unprecedented instability in recent years, with uncertainty fast becoming the ‘new normal’.
The drastic drop in donations caused by the GFC, constant fluctuations in government funding and sweeping sector reforms like the NDIS are just three examples of massive change – and that doesn’t even touch on the increasingly volatile political climate both in Australia and overseas.
To start developing skills to help lead teams during these uncertain times, and to prepare for change in the future, here are three important lessons for leaders at all levels of your NFP.