Managing People Well

How to conduct an effective performance review remotely

For most in the NFP sector, 2020 has brought new experiences of working remotely. That means all sorts of processes will need to be adapted for those staff who work remotely – including performance reviews.

So what does an effective performance review look like, done remotely in the middle of a pandemic?

Here are some essential elements to consider as you plan performance reviews for your staff working remotely.

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A free, ready-made, expert training course for your NFP’s managers, direct from the experts at Google

Most NFP organisations realise just how important having great managers is to the success of their organisation – and they should also have a pretty good idea of what makes a great manager.

So the goal is clear. But as a senior leader or HR manager, how do you get your organisation and its managers to that point?

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Google spent 10 years researching what makes a great manager. They found these 10 things

Research shows that managers matter. Employee engagement is linked to productivity, quality (fewer errors), lower turnover, less absenteeism and theft, and fewer safety incidents; and guess what: 70% of employee engagement is accounted for by team managers.

In 2008, Google set out to understand why managers are so important, and what makes a good manager.

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Six tips for the difficult conversation with a remote employee who’s underperforming

Employees want more feedback. Gen Y employees in particular, want constant feedback. Managers however are often reluctant to give feedback if they fear that what starts as a rational conversation may degenerate into an emotional one. Even managers trained in coaching have admitted to being reluctant to tackle employees seen as abrasive or aggressive.

Here are some simple guidelines to help managers achieve positive outcomes from difficult conversations.

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10 steps for NFP leaders to create a mentally healthy workplace

As a manager, you play a critical role in creating a mentally healthy workplace. This is through the people you directly supervise, and as a leader influencing others within your business. Your staff, in particular, will look to you for leadership, guidance and support. Whether or not your workplace currently sees mental health as a priority, there are many things you can do as a manager to contribute.

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Five ways to be a better manager while working from home during the COVID-19 pandemic

For many, working from home is the new normal and poses all sorts of new challenges. Anyone in a position of management has, overnight, lost many of the tangible aspects of doing their job – particularly the non-verbal aspects of communication and how we interact in space, in person.

It is essential that managers are attuned to the various personal needs of their colleagues at this time. Here are five tips to help managers put themselves in the shoes of their colleagues and take their perspective.

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How to approach an employee who may have poor mental health during the coronavirus lockdown

The coronavirus pandemic has created uncertainty and instability that has the potential to exacerbate existing anxiety and depression, and contribute to the onset of new mental health problems.

Given this environment, understanding how to support people experiencing mental health issues is a pivotal part of guiding your team through these challenging times.

The Head of Operations People and Culture at the Black Dog Institute, Marian Spencer shares her tips for how you can spot the signs that a staff member might be going through mental health challenges, and what you can do to support them through it.

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