2016 Conference Recap

About

The Not-For-Profit People Conference is Australia’s largest event focused on how to attract, manage, train and retain the best people for the NFP sector.

Over two days and twenty-nine inspiring sessions, join five hundred senior leaders and team leaders, HR professionals and board members, volunteer managers and CEOs to explore the NFP sector’s most pressing people issues:

Leadership | Managing people well | People and organisational strategy | Strengthening HR | Recruitment | Health and wellbeing

2017 Speakers

Click on a speaker to see their bio and session details

  • Olympic gold medalist, former Senator and Principal Adviser at the Victorian Department of Health and Human Services
    Department of Health & Human Services
  • Captain of the M/Y Bob Barker and Chairman of Sea Shepherd Australia
    Sea Shepherd Global
  • Executive Director People, Performance & Culture
    GM Holden
  • Chief Executive Officer
    Achieve Australia
  • 2017 Conference MC
    News anchor and host of ABC Compass
  • Professor of Management and HR
    Southern Cross University
  • Chief Executive Officer
    Access Community Services
  • Recruitment and Retention Manager
    Churches of Christ in Queensland
  • Principal
    Meredith Carter & Associates
  • Project Officer – Co-occurring Capacity Building Project
    Victorian Alcohol and Drug Association (VAADA)
  • Co-founder
    Fighting Fair
  • Group Executive Human Resources
    UnitingCare Queensland
  • Chief Executive Officer
    Laynhapuy Homelands Aboriginal Corporation
  • Chief Executive Officer
    OzChild
  • General Manager Human Resources
    St Vincent de Paul Society – Victoria
  • Head of HR Shared Services
    UnitingCare Queensland
  • Chief of Staff
    Oaktree
  • Chief Executive Officer
    Women's Health East
  • Deputy Chief Executive Officer
    Foundation for Young Australians (FYA)
  • Manager, People and Culture Projects
    Cerebral Palsy Alliance
  • Research Fellow
    Centre for Workplace Leadership, Melbourne University
  • Head of Operations, People and Culture
    Black Dog Institute
  • Founder, Strategic Workforce Planner
    Talent Risk Management
  • Research Assistant Professor
    Centre for Social Impact, Business school, The University of Western Australia
  • Chief Executive Officer
    Northside Community Forum
  • CEO
    The Graduate Union of The University of Melbourne
  • Business Development & Relationships Manager
    EthicalJobs.com.au
  • Manager - Relationships Team
    EthicalJobs.com.au
  • Human Resources & OHS Manager
    Very Special Kids
  • Asia-Pacific Sales Director
    Xref
  • Chief Executive Officer
    New River Leadership
  • Director
    New River Leadership
  • Founder
    White Light Education

2017 Program

  • Day One – Monday 13 November

    8am - 9am
    Registration Desk & Exhibition Opens
    Registration Desk & Exhibition Opens
    9am - 10.30am
    Conference Welcome & Opening Keynote Address →
    Title
     
    9am
    Leadership
    KEYNOTE ADDRESS: A journey to leadership from Australia’s first Indigenous female senator
    "Within every one of us lies the ability to reach deep inside ourselves and draw upon our inherited strength that our ancestors have given us. There lies a spirit that needs to be awakened."

    Those are the words of Former Senator, Olympic gold medalist and a recipient of an Order of Australia Medal, Nova Peris, who'll share lessons on leadership from her remarkable and varied career.
    10.30am - 11am
    Morning Tea & Exhibition
    Morning Tea & Exhibition
    11am - 11.55am
    Parallel Sessions →
    Title
     
    11am
    People and Organisational Strategy
    Learning for Purpose: Insights from the largest ever research study on – and for – NFP leaders, staff and volunteers
    The Australian Not-for-profit Workforce Study is the largest ever research survey into the opportunities and challenges of working and volunteering in the Australian NFP sector. Using big data from organisations, employees and volunteers from all sectors and jurisdictions, the study provides unparalleled insights into staff engagement, development, well-being, careers, and impact.

    Dr Wenzel will be revealing the first findings from this world-first study focused on people, performance and purpose, including industry benchmarks for how your organisation compares on over 30 key metrics. You’ll be given access to data-driven workforce analytics to learn about the key things you need to do to improve staff and volunteer management and satisfaction, and become a better manager and employer.
    11am
    Managing People Well
    How neuroscience can help forge a “team mindset" in your team
    Teams form the core of almost every organisation. And while team members undoubtedly share similarities, often there are significant differences in individual mindsets which can influence the team’s collective thinking, acting, learning and efficacy.

    Dr Bennett will discuss how neuroscience can help you forge a “team mindset" in your team. Drawing on her experience of leadership across different sectors, Dr Bennett will speak to the challenges of bringing together divergent mindsets to foster and enable innovation, motivation and operational progress in not-for-profit teams.
    11am
    Health & Wellbeing
    Dealing with mental illness at work: case studies from the Black Dog Institute
    To perform at their best, staff need to feel mentally healthy, safe and valued at work. But since mental illness is now the leading cause of absence and long-term work incapacity in Australia, how can you tell if a staff member is experiencing mental health issues – or just underperforming?

    Join Black Dog Institute’s Marian Spencer as she explains how to distinguish poor performance from mental illness in the workplace. Using case studies as a guide, you’ll learn how to best manage and support staff with mental health issues and enable them to remain productive – without resorting to unnecessary performance management.
    11am
    Strengthening HR
    How can you implement a business strategy without a workforce strategy? A case study on how the Cerebral Palsy Alliance brought its ‘people’ strategic objective to life.
    How can you possibly create a strategic plan for your organisation when the nature of work is changing so fast that it's impossible to accurately predict the future?

    Join Cerebral Palsy Alliance's intrepid adventurer Jay Richardson as she shares her experiences of developing a viable workforce plan to instil leadership confidence that strategic objectives would be met. Sharing the stage is Tess Walton, her adventure guide, who assisted Jay navigate the strategic workforce planning path with practical and pragmatic tools and tips for success.
    12pm - 12.55pm
    Parallel Sessions →
    Title
     
    12pm
    Leadership
    Transforming leadership: Using the ‘PASS’ framework to understand your leadership style
    From professional development to cultural background and everything in between, personal experiences shape a leader’s philosophy, style and core values. So what drives your own leadership intentions, style and strategy?

    In this high-level session, OzChild CEO Lisa Griffiths will discuss how the leadership ‘PASS’ framework can help you understand the core values that lie behind your approach to leadership. You’ll learn the theories that are best suited to leading in the community services sector, and discover the tools required for effective, strategic leadership in a transforming environment.
    12pm
    Recruitment
    How to recruit and engage diverse young staff and volunteers
    Oaktree is one of Australia's largest youth-run organisations - an anti-poverty movement run entirely by people aged 26 and under. Apart from a few paid roles, the organisation operates on 200 young people that volunteer 1-4 days a week.So how do they recruit and engage a motivated and diverse workforce of young volunteers?

    Join Oaktree’s Alex McLean as she shares the story of Oaktree’s journey in developing its first Diversity Plan and Strategy to ensure that promoting diversity and inclusion is at the forefront of all their work. She’ll discuss the changes they have made to their recruitment process which have significantly increased job application numbers; and share insights into why they receive such high engagement scores from their staff and volunteers.
    12pm
    People and Organisational Strategy
    The only constant is change: how community services can build capabilities and drive change amid uncertainty
    In a policy and funding environment of constant uncertainty and change, how effectively a NFP can develop greater capacity – whether to align itself with a new policy direction, service system or funding requirements – depends on its capacity to adapt and evolve.

    This session will outline the knowledge and tools you need to successfully implement change to develop the capacity of your organisation, including: how to approach change and transition in dynamic environments; dealing with resistance to change; developing the capacity of your workforce; partnerships with other agencies; involving consumers, carers and the community; and how to sustain and monitor a change strategy.
    12pm
    Strengthening HR
    Personalising the employee experience: How the future of HR is shifting focus from "employees" to individuals and the "whole person"
    In an era of increasing consumerism, employees are behaving more like customers looking for value. With this change comes a demand for organisations to translate their Employee Value Proposition (EVP) into an Individual Value Proposition (IVP).

    This presentation will examine how the employee landscape is changing, and why HR needs to change with it. Join Cassandra in exploring the workforce trends driving changes to the expectations of employees, the role of organisational leadership and the future model of HR where each employee is viewed as the “whole person” rather than just another employee.
    1pm - 2pm
    Networking Lunch & Exhibition
    Networking Lunch & Exhibition
    2pm - 2.55pm
    Parallel Sessions →
    Title
     
    2pm
    Managing People Well
    How NFP managers can make their teams emotionally resilient to control emotions and manage stress
    “Emotional resilience” training can help staff or volunteers understand their emotions and how to use them as a positive force in delivering happiness and improved safety outcomes. It shows how a person’s everyday behaviour impacts on their emotions and gives them the knowledge and skills to control their emotions and those of others, and reduce their stress levels.

    This presentation is for managers who manage employees with a challenging client base. The session explains the evidence informing ‘Emotional Resilience’ training and the emerging positive findings for employee outcomes and organisational effectiveness using data from over 200 NFP employees.
    2pm
    Leadership
    Growing an organisation from 8 staff to 300+ staff over 15 years as CEO
    Access Community Services has evolved from family-based job service provider with just 8 staff to a successful Refugee Settlement Service with over 300 staff. Join Gail Ker as she shares her insights, experiences, challenges and successes in leading Access from a small to medium not-for-profit organisation.

    Gail's emphasis on sharing her vision and journey has inspired the essential strategic and innovative thinking required to respond to the challenges of an expanding organisation in this dynamic industry. Be inspired by the emergence of Access Gateway, a ground-breaking collaborative settlement service provision centre in Logan with a philosophy and a scalable, replicable practice model that enhances service collaboration over competition.
    2pm
    Recruitment
    Recruitment panel: how to make your recruitment processes work harder and smarter
    For many organisations, HR processes like reference checking have been done the same way for years. But what if this adherence to tradition wasn’t optimal, but rather wasted valuable time and significantly increased recruitment risks?

    Join Xref’s Mike Brett and a panel of HR leaders as they talk through the issues that arise when organisations don’t keep up with developments in recruitment. You’ll learn about the risks of process fatigue, the importance of the candidate experience, finding the right balance between tech and human instinct – and, ultimately, how to make your processes work harder for you.
    2pm
    Health and wellbeing
    Safety Leadership: How to connect culture with workplace health and safety
    UnitingCare Queensland is committed to ensuring the safety of its 15,000 staff and 9,000 volunteers – for the benefit of their people and their clients alike. So how do you develop a strong culture of safety in a not-for-profit organisation?

    Key to this has been a highly developed mindset of safety leadership. UnitingCare Queensland’s Laura Jones will share how the organisation has transformed its safety, heath and wellbeing strategy to ensure a sustainable safety culture is installed and maintained. You’ll learn how to build a culture of safety in your own organisation; how a positive, leader-led approach to safety works; and the symbols, systems and behaviours that are designed to drive positive outcomes for all.
    3pm - 3.30pm
    Afternoon Tea & Exhibition
    Afternoon Tea & Exhibition
    3.30pm - 4.45pm
    Closing Keynote Address →
    Title
     
    3.30pm - 4:45
    People & Organisational Strategy
    CLOSING KEYNOTE: How vision and courage enable change: Lessons in leading people from a top NFP-sector CEO
    Achieve Australia is a pioneer in the acquisition and development of accessible, affordable housing for people with disability. But the advent of the NDIS has necessitated a complete restructure of management to meet the changing environment, a new strategic plan, and a reinvigoration of the organisation’s culture to prepare for a new era of client choice.

    Join CEO Anne Bryce as she shares her personal journey to leadership in the NFP sector – and her tips for upcoming leaders.

    Anne will draw on her decades of experience leading people in the the NFP sector to share insights into how to recruit and develop a management team, plan a workforce, and nourish a culture of commitment to purpose.
    4.45pm - 5.45pm
    Networking Drinks & Canapés
    Networking Drinks & Canapés
  • Day Two – Tuesday 14 November

    8.30am - 9am
    Registration Desk & Exhibition Opens
    Registration Desk & Exhibition Opens
    9am - 10.10am
    Welcome & Keynote Address →
    Title
     
    9am
    Strengthening HR
    KEYNOTE ADDRESS: Lessons from a “Management Maestro”: How to lead an organisation through change
    Australia’s car industry has gone through immense change these last few years, transforming itself almost beyond recognition. At Holden – with more than 14,000 employees across Australia – Ashley has played a key role in support the workforce through this massive change, while still staying focused on helping teams and individuals unleash their potential.

    For the NFP sector, so used as it is to uncertainty and change, Holden’s success in managing this transition has some important lessons for organisations, large and small, on how to stay focused on what’s important, even while the world changes in front of our eyes.
    10.15am - 10.45am
    Morning Tea & Exhibition
    Morning Tea & Exhibition
    10.45am - 11.40am
    Parallel Sessions →
    Title
     
    10.45am
    Health & wellbeing
    The new frontier for employers: Should your organisation develop and implement a "happiness strategy"?
    Can a workplace be happy, not just the individual employees in it? In this case study Chris Francis will discuss how employers are striving to create happy workplaces that care for employees and their mental health and well-being. In doing so employers are increasingly pushing the boundaries of traditional workplace responsibilities to include such difficult issues as domestic violence and mental health in which the employer takes an active and positive role in their employees’ personal lives.

    Chris will present case studies from his own organisation and others and discuss whether NFPs should develop a “happiness strategy” to consolidate initiatives to support their employees – and assist in promoting themselves as an employer of choice.
    10.45am
    Managing People Well
    How to use "design thinking" to build a more collaborative team
    Design Thinking is a method used by designers to solve complex problems and find innovative solutions for clients. Rather than problem-focused, a "design mindset" is solution-focused, based in the experience of service users, and oriented towards action. Design thinking is now being used by organisations large and small as an innovative and effective way to solve all sorts of problems.

    In this introduction to design thinking for managers, Christian will present the key concepts of design thinking, and how they can be used to strengthen your team's abilities to see and respond to the world through the eyes of service users. He’ll also introduce some practical tools you can use right now to start to solve problems in new, innovative ways.
    10.45am
    Recruitment
    Developing a successful employer brand: how Churches of Christ in Queensland did it, and the valuable lessons they learned
    As competition for the best staff grows in many parts of the NFP sector, branding is becoming increasingly critical in recruitment. So how do you develop your employer brand? How is it different to your corporate brand – and how do you consolidate the two?

    In this high-level presentation, join Churches of Christ in Queensland’s Lorrae Carr as she takes you through the organisation’s successful branding strategy – and why your organisation needs to develop its own. Learn what they did well, what they missed and how not-for-profits have the easiest stories to communicate and tell.
    10.45am
    Strengthening HR
    Aligning HR strategies with strategic organisational goals: UnitingCare Queensland’s experience
    In a sector currently experiencing unprecedented change, UnitingCare Queensland’s HR team takes a leadership role in the development and delivery of organisational strategy through a strong partnering relationship with business leaders – while also supporting 15,000 staff and 9,000 volunteers to embrace the transformation required to respond to rapidly shifting internal and external environments.

    Join UnitingCare Queensland’s Shannon Foley as she explores the role of HR in organisational strategic planning. She’ll share practical take-aways from UnitingCare’s experience, and show you how to create a highly integrated HR program of work that is aligned to key business drivers and also reflective of your mission.
    11.45am - 12.40pm
    Parallel Sessions →
    Title
     
    11.45am
    People & Organisation Strategy
    Key lessons from an HR Automation System implementation
    NFPs are facing increasing demands to manage their staff and volunteers throughout the HR lifecycle, with particular challenges around compliance and the need to maximise resources to support professional development. In this session we’ll explore how Very Special Kids began their journey with HR automation, their navigation of the implementation process and the impact HR automation is now having on their organisation.
    11.45am
    Leadership
    Why rethinking leadership could change our world
    Great leadership has the potential to transform individuals, organisations and entire communities. But all too often, leadership development is reserved for a special few at the top or happens only if there is space in the budget – leaving an immense gap in the quality of leadership in many organisations.

    Discover a new mindset and practice for leadership in this practical workshop led by two experts in the field. You’ll learn how to develop effective leadership strategies for complex times, how to improve your ability to deal with ongoing change, and how everyone can contribute authentically – without breaking the budget.
    11.45am
    Health & Wellbeing
    How leaders can create inclusive and healthy organisations
    Central to effective leadership is the creation of safe, inclusive work environments – where respectful relations are the norm and strategies are in place to attract and retain a diverse workforce.

    In this session designed for high-level leaders, join two of Australia’s preeminent leadership experts as they share evidence from research about how leadership directly and significantly influences an organisation’s wellbeing and inclusivity. Take a tour through the evidence for organisation-wide benefits of an inclusive workplace, as well the strategies leaders can use to promote inclusive and healthy work environments.
    12.45pm - 1.30pm
    Networking Lunch & Exhibition
    Networking Lunch & Exhibition
    1.30pm - 2.25pm
    Parallel Sessions →
    Title
     
    1.30pm
    People & Organisational Strategy
    The new work mindset: What the rapidly-changing work landscape means for the not-for-profit workforce
    The world of work is in transition to a more global, technology driven, and "flexible" economy in which new professions are being created and traditional jobs are being transformed or swallowed whole by automation. At the same time, Young Australians are increasingly seeking out purpose over financial gain when it comes to employment, with over 88% of people under 25 increasingly searching for job opportunities with a social focus.

    In this presentation, Alicia will outline the changing landscape of work, and how this is impacting young Australians and the NFP workforce more broadly. You'll leave with a clearer view of the future of work, and with a path to reshape your organisation's hiring practices and team cultures to recognise the passion, skills and capabilities that young Australians have to offer.
    1.30pm
    Leadership
    How storytelling transformed an organisation
    Northside has recently undergone a significant transformation. In just a few short years, Northside has overhauled everything from HR and technology to the business model and customer acquisition processes. So how did they manage to successfully transition from a single respite service to offering a total care solution?

    In this session designed for senior staff, Northside CEO Danielle Ballantine will reveal how the Ganz narrative model can support organisational change. Using Northside’s story as a foundation, she’ll share a simple framework that will teach you how use relationships and stories to influence change in your own organisation.
    1.30pm
    Managing People Well
    How to constructively resolve conflict in your team by developing your “Conflict Intelligence”
    Workplace conflict is unavoidable – but it can be uncomfortable and tricky to manage. But what if the answer to constructively resolving conflict in your team lies not in mitigating it, but embracing it instead?

    Scott Dutton will share how to effectively connect with, manage and resolve conflict using the innovative Conflict Intelligence (CI) model. You’ll learn how to recognise the impact of conflict, gain greater insights into your and others’ relationships with conflict – and, ultimately, understand how to use the power of CI to shift into a conversation that fosters a collaborative and creative resolution.
    2.30pm - 3.40pm
    Closing Keynote Address →
    Title
     
    2.30pm
    Leadership
    CLOSING KEYNOTE ADDRESS: Lessons in leadership from the ongoing fight to save whales on the seven seas
    As Captain of the Sea Shepherd ship the M/Y Bob Barker for the past five years, Peter has lead a crew of 35 passionate crew through some of the most challenging conditions imaginable. At sea for months at a time, the Bob Barker was rammed on several occasions by the factory whaling ship Nisshin Maru when Sea Shepherd successfully prevented the whaler from refueling. The campaign succeeded in preventing the slaughter of 932 endangered, threatened and protected whales.

    As our International Guest Speaker, Peter has flown in from Sweden to share his experiences and his advice for leading teams through the toughest of times.

2017 Partners & Exhibitors

Exhibitors

Interested in partner and exhibitor opportunities for 2017? Call or email our Events Manager Gail Reardon for a Partner & Exhibitor pack.

Past attendees said